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CNN —Around Australia, travelers are stranded and trying to get home after low-cost airline Bonza unexpectedly announced it has “temporarily suspended services.”The airline, Australia’s newest, had a fleet of six planes, all painted a bright purple color and given Aussie-inspired names like Sheila and Matilda. Catherine King, Australia’s transportation minister, told reporters Tuesday that she had spoken with representatives from Bonza and urged them to keep passengers fully informed. Qantas, Australia’s largest air carrier, services only six of the 36 routes that Bonza has been flying. “We will immediately support any passengers stranded mid-journey by offering complimentary seats on Virgin Australia-operated flights to the airport nearest to their final planned Bonza destination,” the airline wrote on X (formerly Twitter). Currently, the company’s website is still online, but it’s not possible to book flights and all travel dates appear blacked out.
Persons: Bonza, Sheila, Matilda, Tim Jordan, , Catherine King, , ” King, ” Bonza Organizations: CNN, Qantas, Jetstar, Virgin Australia Locations: Australia, Bonza, Launceston, Tasmania, Gladstone, Queensland
A Monday flight from Melbourne to Bali, Indonesia turned back after two hours. Witnesses told a local radio station the woman spat at others and hit a man's glasses off his face. AdvertisementA flight to tourist hot spot Bali had to make an emergency landing after a disruptive passenger shouted at other customers and banged on the cockpit door. The Boeing 787 Dreamliner with over 300 passengers on board landed back in Melbourne four hours after taking off. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: Service, Jetstar, Boeing, Business Locations: Melbourne, Bali, Indonesia
Witnesses told a local radio station the woman spat at others and hit a man's glasses off his face. AdvertisementA flight to tourist hot spot Bali had to make an emergency landing after a disruptive passenger shouted at other customers and banged on the cockpit door. AdvertisementThe outlet also reported that she was banging on the cockpit door and said she believed somebody had stolen her phone. Related storiesIn a video obtained by 9News Sydney, the passenger swears at other customers before being restrained by another flyer. A Jetstar flight from Melbourne to Bali has had to turn back mid-flight due to an unruly passenger.
Persons: , 9News Sydney, Emma, 3AW Organizations: Service, Jetstar, Boeing, Australian Locations: Melbourne, Bali, Indonesia
A former Qatar Airways flight attendant said police targeted him for wearing items from Hermès. AdvertisementA former Qatar Airways flight attendant who was detained for using tinted moisturizer says an officer accused him of being a sex worker because he was wearing luxury clothing. Ignatius told BI. The following day, Ignatius said Qatar Airways confiscated his passport and that he was not allowed to leave the living quarters. He said he now works as a flight attendant with Jetstar, owned by Australia's Qantas.
Persons: Gilbert Ignatius, Ignatius, , he's, Irving loafers, Kelly Organizations: Qatar Airways, Service, Criminal Investigation Department, Qatar's, South Metropolitan TAFE, Irving, BI, Jetstar, Australia's Qantas Locations: Qatar, Doha, Indonesia, Perth, Australia, Indonesian, Philippines
CNN —You’ve seen them on TikTok and on Instagram: people flying on the new generation of long-haul, low-cost airlines where the fares sound too good to be true. By and large, long-haul, low-cost airlines focus on four specific markets: transatlantic, transpacific, southeast Asia and Australia. With a home base at Narita international airport, Zipair Tokyo is Japan Airlines' low-cost arm. Yoshio Tsunoda/AFLO/ShutterstockHome base: Tokyo (Narita, the airport an hour away from the city)Notable routes: Honolulu, LA, SF, San Jose (CA)Flies: Boeing 787sWhat you need to know: This is Japan Airlines’ low-cost arm. Scoot is Singapore Airlines' low-cost arm.
Persons: CNN — You’ve, ” you’ll, Markus Mainka, Pawel Gradek, Yoshio Tsunoda, Edgar Su, Organizations: CNN, Boeing, Airbus, That’s, AirAsia X, Buenos Aires, British Airways, Aer Lingus, Atlantic, Atlantic Airways, Air Premia, Premia, Narita, Japan Airlines, Japan Airlines ’, Singapore Airlines, Reuters, Singapore Airlines ’, Qantas, Getty, Jetstar, London, AirAsia Locations: New York, Paris, Asia, Australia, Paris Orly, Orly, LA, Miami, NY, France, Barcelona, Boston, Buenos, Santiago de Chile, IAG, Iberia, Aer, Oslo, London, Gatwick, Berlin, Rome, Chicago, Orlando, Seoul, Incheon, Honolulu , LA, Newark, Frankfurt, Tokyo, Japan, Narita, Jose, Scoot, Singapore, Athens, New Zealand, Southeast Asia, AFP, Honolulu, Kuala Lumpur
Qantas CEO’s exit will barely reduce turbulence
  + stars: | 2023-09-05 | by ( Antony Currie | ) www.reuters.com   time to read: +5 min
Alan Joyce, Chief Executive Officer of Qantas, speaks in front of a Qantas 747 jumbo jet, before its last departure from the Sydney Airport in Sydney, Australia, as Qantas retires its remaining Boeing 747 planes early due to the coronavirus disease (COVID-19) pandemic, July 22, 2020. In July Canberra rejected Qatar Airways’ request to add 21 flights a week to key Australian cities. Gina Cass-Gottlieb, the watchdog’s chair, is targeting a fine of at least A$250 million ($162 million), she told ABC’s RN radio programme. Qantas customers can now get a cash refund, while credits issued by the group’s budget airline, Jetstar, now last indefinitely. On Aug. 24 Qantas reported record pre-tax earnings for the year to June 30 of A$2.47 billion.
Persons: Alan Joyce, Loren Elliott, Vanessa Hudson, Gina Cass, Gottlieb, Hudson, Richard Goyder, Buckle, Joyce, , ABC’s, Una Galani, Katrina Hamlin Organizations: Qantas, Sydney Airport, Boeing, REUTERS, Rights, Reuters, Australian Competition, Consumer Commission, Virgin Australia, Regional Express, Qatar Airways, Jetstar, Thomson Locations: Sydney, Australia, Canberra
Aug 31 (Reuters) - Australian competition regulator has taken Qantas Airways (QAN.AX) to court, alleging the flagship carrier in mid-2022 kept selling tickets for more than 8,000 cancelled flights for an average of over two weeks after the flights were called off. "We have commenced these proceedings alleging that Qantas continued selling tickets for thousands of cancelled flights, likely affecting the travel plans of tens of thousands of people," ACCC Chair Gina Cass-Gottlieb said. "However, this case does not involve any alleged breach in relation to the actual cancellation of flights, but rather relates to Qantas' conduct after it had cancelled the flights." ACCC said it would pursue orders including penalties, injunctions, declarations, and costs against the airline for its conduct after flight cancellations. Reporting by Poonam Behura in Bengaluru; Editing by Shailesh Kuber and Rashmi AichOur Standards: The Thomson Reuters Trust Principles.
Persons: Gina Cass, Gottlieb, Poonam, Shailesh Kuber Organizations: Qantas Airways, Qantas, Australian Competition, Consumer Commission, Airlines, ACCC, Qantas Group, Jetstar, Thomson Locations: Australian, Bengaluru
Qantas unveils new livery in support for Indigenous referendum
  + stars: | 2023-08-14 | by ( ) www.reuters.com   time to read: +2 min
SYDNEY, Aug 14 (Reuters) - Qantas (QAN.AX) on Monday unveiled plans for some aircraft to carry special livery supporting recognition of Aboriginal and Torres Straits Island people in Australia's constitution, stepping into the divisive debate on Indigenous rights. Australians will vote in a landmark referendum later this year on whether they support altering the constitution to include a "Voice to Parliament", an Indigenous committee to advise parliament on matters affecting First Nations people. Support for the proposal has been dipping in recent months, according to opinion polls. The national carrier said livery featuring a 'Yes23' logo, asking Australians to vote Yes in the referendum, will be carried on three aircraft: a Qantas Boeing 737, a QantasLink Dash 8 Turboprop and a Jetstar Airbus A320. In addition to the Yes livery, Qantas will support the Yes23 campaign teams with travel so they can engage with regional and remote Australians ahead of the referendum, the company said in a statement.
Persons: Alan Joyce, Anthony Albanese, Praveen Menon, Lincoln Organizations: SYDNEY, Qantas, Torres Straits, Qantas Boeing, Jetstar Airbus, Nations, Thomson Locations: Australia
June 28 (Reuters) - Qantas Airways (QAN.AX) has appointed Rob Marcolina as its new chief financial officer, the company said on Wednesday, succeeding Vanessa Hudson who was in May named the carrier's first woman CEO. Marcolina, who joined in 2012, is currently group executive of strategy, people and technology and will take over once Hudson starts as CEO in November. Australia's flagship carrier also named Chief Customer Officer Markus Svensson its new domestic CEO as it plans to create 8,500 new jobs locally within the next decade. Catriona Larritt, with the carrier for about eight years and former chief commercial officer at its budget arm, Jetstar, will become the chief customer and digital officer, the company said. (This story has been corrected to fix Rob Marcolina’s surname in the headline and paragraphs 1 and 2)Reporting by Rishav Chatterjee in Bengaluru; Editing by Sriraj KalluvilaOur Standards: The Thomson Reuters Trust Principles.
Persons: Rob Marcolina, Vanessa Hudson, Marcolina, Hudson, Markus Svensson, Catriona, Rob Marcolina’s, Rishav Chatterjee, Sriraj Organizations: Qantas Airways, Australia's, Jetstar, Thomson Locations: Bengaluru
Now, for the fifth time in the accolades’ 23-year history, it’s been named best airline in the prestigious Skytrax World Airline Awards 2023. The Qatar flag carrier bossed it in business class, with wins for World’s Best Business Class, World’s Best Business Class Seat, World’s Best Business Class Lounge (the Al Mourjan lounge at Hamad International Airport), World’s Best Business Class Lounge Dining and Best Airline in the Middle East. Scoot was the World’s Best Long-Haul Low-Cost Airline and Volotea won out in the very competitive Best Low-Cost Airline in Europe category. Garuda Indonesia’s cabin staff were voted the world’s best, Cathay Pacific won World’s Best Inflight Entertainment and Bangkok Airways was once again the World’s Best Regional Airline. Delta Air Lines was named Best Airline in North America, with the Best Airline Staff Service for the region, while Sun Country Airlines was named Best Low-Cost Airline in North America title for the first time Alaska Airlines was North America’s Best Regional Airline.
Persons: it’s, , Edward Plaisted, Goh Choon Phong, , Al, Scoot, Volotea Organizations: CNN, Singapore Airlines, Air and Space Museum, Paris Air, SIA, Qatar Airways –, Japan’s ANA All Nippon Airways, Emirates, Japan Airlines, Qatar, World’s, Hamad International Airport, ANA, World’s Best, Services, Kuwait Airways, AirAsia, Air Canada, Cathay Pacific, Entertainment, Bangkok Airways, . Delta Air Lines, Best Airline Staff Service, Sun Country Airlines, Alaska Airlines, Airlines, Qatar Airways, ANA All Nippon Airways, Turkish Airlines, Air, Cathay, Korean, Hainan Airlines, Int’l Air, Etihad Airways, Iberia, Fiji Airways, Qantas Airways, British Airways, Air New Zealand, Delta Air Lines, Garuda, Thai Airways, Transavia, Southwest Airlines, Vueling, Ryanair, Jetstar Airways, Friendly, Virgin Atlantic Locations: Singapore, Europe, North America, Air France, Garuda Indonesia, Transavia France
From now on, staff – including cabin crew members – can have long hair (provided it’s worn in a low bun or ponytail), wear makeup or not wear makeup as they choose, wear glasses instead of contact lenses (provided they have clear lenses) and sport flat shoes. Crew members who opt to wear dresses or skirts will be required to wear hosiery. And while it’s okay for crew members to have tattoos, they must cover up their ink while working. The airline also introduced an option for crew members to include their pronouns on their name tags. In 2022, British Airways announced it would allow all cabin crew members to sport makeup, face stubble, piercings, jewelry and nail polish alongside their uniforms.
Persons: , , “ We’re, Vivienne Westwood Organizations: Australian, Qantas, Jetstar, Virgin Atlantic, Virgin, British Airways, CNN
Qantas Airways updated its uniform policy allowing female staff to abandon high heels. The new rules allows anyone to wear makeup, but tattoos still need to be concealed. Another airline has given its presentation rules a makeover, letting female flight attendants abandon high heels and allowing anyone to wear makeup. Anyone can wear makeup if they choose to, and have hair in a ponytail or bun. In March, Spanish airline Vueling was reportedly fined 30,000 euros (about $32,000) for enforcing a strict high heel and makeup policy in its female cabin crew.
Persons: sideburns, Alan Joyce, Imogen Sturni, Vueling, Virgin Atlantic Organizations: Qantas Airways, Qantas, Australian Services Union, BBC, Jetstar, Virgin Locations: Spanish
Qantas eyes return to 100% of pre-COVID capacity by March 2024
  + stars: | 2023-05-19 | by ( ) www.reuters.com   time to read: +1 min
May 19 (Reuters) - Qantas Airways Ltd (QAN.AX), Australia's flagship carrier, said on Friday it expects its international capacity to reach about 100% of pre-COVID-19 levels by March 2024, as it plans to add more seats and aircraft to its global network. The carrier plans to add about 1 million seats to its international network over a 12-month period starting late-October, Qantas said. "The rebound in demand for international travel since borders reopened has been incredibly strong...," CEO Alan Joyce said in a statement, while flagging a mismatch between supply and demand for international flying. Qantas swung to a record profit in the first half of this financial year as raging travel demand jacked up fares and earnings. The airline will need about 300 more pilots and cabin crew by the end of the year to support extra flying, it said.
But passengers in Asia Pacific are currently grappling with bigger price jumps than other regions, highlighting the uneven global recovery. Economy fares to Asia from North America and Europe are set to rise 9.5% and 9.8% this year from last year, respectively, Amex GBT forecasts show. “In the markets where restrictions have been the last to lift, and hence [flight] capacity last to be restarted, the difference in fares is the highest,” said Aitken. Despite China’s reopening, outbound flight capacity “is currently only at 15% to 20% of pre-Covid levels,” according to Trip.com (TCOM) CEO Jane Sun. The restrictions have remained, and those most heavily impacted are between Asia and North America or Europe.
Japan Airlines and Boeing reach deal for 21 737 MAX jets
  + stars: | 2023-03-23 | by ( ) www.reuters.com   time to read: +2 min
REUTERS/Issei KatoMarch 23 (Reuters) - Japan Airlines (9201.T) has placed its first-ever order for the Boeing 737 MAX, announcing a plan on Thursday to buy 21 jets to replenish its narrowbody fleet. The JAL order ensures a foothold for the MAX with Japan's flagship carrier as Boeing strives to undermine Airbus's lead in the narrowbody market. "One problem that has hobbled the (737 MAX) program is that despite good orders, there haven't been as many high profile users. ANA and Boeing concluded the MAX deal in July. The Boeing 737-800 currently makes up the largest portion of JAL's narrowbody fleet, with the carrier owning 47 jets and leasing another 17 737s, according to JAL.
Boeing wins Japan Airlines order for 21 MAX jets -sources
  + stars: | 2023-03-22 | by ( ) www.reuters.com   time to read: +1 min
WASHINGTON/TOKYO, March 22 (Reuters) - Boeing Co (BA.N) has secured a deal worth at least $2.5 billion at list prices to sell 21 of its 737 MAX jets to Japan Airlines Co (JAL) (9201.T), industry sources said. The deal will be announced on Thursday, they added, after talks to renew the narrow-body fleet emerged earlier this month. The deal is slated to be the first order for the 737 MAX placed by JAL, which predominantly owns Boeing aircraft and has operated the 737-800 as its main narrowbody plane. It follows an order from All Nippon Airways for 20 MAX jets that was finalized in July after a two year delay following the 737 MAX safety crisis. With Airbus single-aisle A320s in use by ANA's Peach unit and JAL's Jetstar Japan, Boeing strove to ensure that the MAX secured a foothold in the mainline fleet of Japan's national carrier.
A cropped version of an image shared with Rokt employees at the 2020 meeting. Buchanan told Insider. "We think it's important that we stand up and fight it," he told Insider when asked about that message. In an email, Viles told Insider that he hasn't had any day-to-day involvement with Rokt since 2020, when he did some contract work. Mert Alper Dervis/Anadolu Agency via Getty ImagesOne employee told Insider they were encouraged to post the photos and proclaim 2023 to be Rokt's "best year yet."
[1/2] The Boeing logo is seen on the side of a Boeing 737 MAX at the Farnborough International Airshow, in Farnborough, Britain, July 20, 2022. REUTERS/Peter Cziborra/File PhotoMarch 8 (Reuters) - Japan Airlines Co (JAL) (9201.T) is close to placing an order for more than 20 Boeing (BA.N) 737 MAX airplanes as it renews its medium-haul fleet, industry sources said on Wednesday. The order will likely be a combination of 737 MAX 8 jets and some of Boeing's larger 737 MAX 10 planes, the report said, adding the airline was also in talks with Airbus SE (AIR.PA). A deal for JAL to buy Boeing's single-aisle MAX would be the second by one of Japan's top carriers following All Nippon Airways (ANA) (9202.T), in a national market traditionally dominated by Boeing. The future of the MAX in Japan had been uncertain after a recent safety crisis and the pandemic, which delayed ANA's decision to finalize its own order by around two years.
Jetstar passengers were forced to stay on a plane for close to seven hours on Sunday. The flight from Bangkok to Melbourne diverted due to a passenger's medical emergency. The Jetstar flight from Bangkok to Melbourne landed in Alice Springs, in Australia's Northern Territory, at about 7.20 a.m. on Sunday. The 320 passengers on flight JQ30 had to wait on the plane for almost seven hours because the airport didn't have "customs processing facilities," Jetstar said in a statement. One passenger, Paul Tarrant, told ABC that the plane had issues with its air conditioning and the entertainment system was turned off.
TOKYO, Jan 7 (Reuters) - A Jetstar flight made an emergency landing at Chubu Centrair International Airport in central Japan on Saturday due to a bomb threat, though no device was found, officials said. Five sustained minor injuries while evacuating from the plane, an official at the Chubu airport police said. The flight was diverted to the Chubu airport, in Japan's industrial heartland of Aichi prefecture, after a potential security incident, and passengers disembarked via emergency slides, Jetstar Airways said in a statement. "Jetstar Japan is working closely with the Chubu airport and local authorities to investigate the situation," the company said, declining to comment further. A Narita spokesperson said there had been a bomb threat call for the flight but that details were unclear.
Jetstar sent a plane heading to Bali back to Melbourne after several hours of flying, per ABC News. A passenger told the Daily Mail that a fellow traveler noticed on a flight monitor screen that the plane was returning to Melbourne. One passenger on board the flight told ABC News that their fellow travelers were "devastated and angry" when they found out the plane was returning. A spokesperson for the airline told ABC News that the service had been swapped to a larger Boeing 787 plane so it could take more passengers, but the swap was not approved by the Indonesian regulator. "We know this has been an extremely frustrating experience for customers and sincerely apologize for what happened," Jetstar's spokesperson told ABC News.
U.S. domestic demand was only 0.8% below than 2019 levels in October, while globally, domestic travel demand was 22.1% lower. REGIONAL PILOT SHORTAGEThe steep pay rise on offer to Delta pilots follows a series of large increases at U.S. regional airlines that serve as feeders to major carriers. Uniquely among world markets, the United States requires pilots even at regional airlines to have a minimum of 1,500 hours of flying experience. Faced with growing shortages of entry-level pilots and rapid attrition of more experienced ones to major airlines, U.S. regional carriers have lifted pay rapidly. The increases put pressure on major airlines to ensure their entry-level pay attracts joiners from regional carriers to cover retirements and planned fleet growth.
Elvis Presley's 1962 Lockheed 1329 Jetstar private jet is being auctioned in January. It has red velvet seats, a TV, cassette and VCR player, but needs repairs – and an engine. The King of Rock and Roll paid $840,000 in 1976 and the jet last sold at an auction for $430,000. The 1962 Lockheed 1329 Jetstar, which comes with red velvet seats, a TV, cassette player, and microwave, was bought for $840,000 by the King of Rock and Roll in 1976. Elvis kept several pilots on retainer that were ready to fly him to adoring fans at a moment's notice," Mecum Auctions' listing says.
SYDNEY, Nov 24 (Reuters) - Qantas Airways Ltd (QAN.AX) said on Thursday it was disappointed that domestic cabin crew had voted in favour of industrial action that could include work stoppages of up to 24 hours amid negotiations over a fresh deal involving pay and conditions. The Flight Attendants' Association of Australia (FAAA), which had raised concerns that the proposed Qantas pay deal would extend duty lengths and reduce rest provisions, said 99% of votes received were in favour of industrial action. "The FAAA aims to take a measured approach to any industrial action which minimises disruption to the travelling public, especially over the upcoming Christmas holiday peak," the union said in a statement. "This is a very disappointing step by FAAA given we're continuing to negotiate towards a new agreement," a Qantas spokesperson said. Pilots at low-cost arm Jetstar this week voted in favour of a new pay deal, according to the Australian Federation of Air Pilots.
SYDNEY, Nov 4 (Reuters) - Qantas Airways Ltd's (QAN.AX) CEO succession planning is in good shape even though long-serving boss Alan Joyce is expected to stay until at least the end of 2023, the airline's chairman said on Friday. "The board looks at succession each year at almost every meeting, but specifically twice a year," Chairman Richard Goyder told shareholders at the company's annual meeting in Sydney. "The board feels we are in good shape for CEO succession as and when that will occur." Goyder said the airline had strong internal candidates to succeed Joyce, though it would also canvass the external market when needed. The leading internal candidates include chief financial officer Vanessa Hudson, loyalty division head Olivia Wirth and new Jetstar head Stephanie Tully, according to analysts.
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